There are three kinds of yeses, commitment, confirmation, and counterfeit. First one is thou shalt not covet yes.įirst of all yes is not agreement. I think we call them our 12 commandments of negotiation. And we've even tried to distill them down.
So what are some of the biggest myths that people believe about negotiations? I've read the book, I've watched your masterclass, I've read and watched as many things as I can watch, and so I'm just coming from this from trying to pretend I don't know anything about you so that new fans can be enrolled in what it is that you're doing. I was reading in your bio, it says that Chris is a former lead FBI negotiator and dynamic speaker who debunks the biggest myths of negotiations. Yeah, I appreciate Marshall for making a connection. I'm so glad, and I just have to give a quick shout out to Marshall Jones who connected us, and so I'm thrilled we're having this conversation. I've done this dance with you and your team to try to get you on. Then the other potential issue is are we walking the talk? Am I negotiating with you to get you to shut up or am I negotiating with you so that we can collaborate, that we can climb towards a goal together?įirst off, I just want to say I'm super excited to talk to you. There’s SO MUCH to understanding negotiation, and while they couldn’t touch on it all, this episode is a fantastic primer led by a master in the subject.Īre you negotiating with someone or against them? If you're with them, they're hoping to work it out with you long term. Chris Voss discusses the importance of being a straight shooter, why emotional intelligence is such an important part of being able to talk to someone, and the most important question to keep in mind in negotiating with family - Are you negotiating WITH someone, or AGAINST them? They also discuss the power of the “What” question, The Oprah rule, and the power of different tones of voice in negotiation. In this episode, the two Chris’s (Do and Voss) talk about how negotiation works, whether it’s on a personal level or in sales.
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His book Never Split the Difference: Negotiating As If Your Life Depended On It is a Wall Street Journal Best Seller, and Chris is teaching negotiation in classrooms, workshops, and through a popular series on the MasterClass website.
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Chris Voss is a former FBI negotiator who is using his decades of knowledge to teach others how to negotiate in both life and business.
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